PRIVACY POLICY

At CurbitLA (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you use our website, mobile app, or services.

 

 

1. Information We Collect

 

We may collect the following types of personal information:

• Name

• Address

• Email address

• Phone number

• Payment details (processed securely through our third-party payment processors)

• Service preferences and subscription details

• Device information and IP address (for app or website analytics)

 

2. How We Use Your Information

 

We may use your personal information to:

• Provide and manage your bin-to-curb service

• Communicate with you about appointments, billing, or updates

• Process payments securely

• Respond to your questions or customer service needs

• Improve our services and website

• Comply with legal obligations

 

 

3. How We Share Your Information

 

We do not sell or rent your personal information. We may share it only with:

• Authorized staff and contractors who perform services on our behalf

• Payment processors (for billing)

• Regulatory authorities if legally required

• Service providers helping with IT systems, email delivery, or customer support

 

 

4. Data Security

 

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no online system is 100% secure, and you use our service at your own risk.

 

 

5. Cookies & Tracking

 

We may use cookies or similar technologies on our website and app to improve functionality and understand user behavior. You can control cookie settings in your browser.

 

 

6. Your Rights

 

Depending on your location, you may have the right to:

• Access or request a copy of your data

• Update or correct inaccurate data

• Request deletion of your data

• Withdraw consent (where applicable)

 

You can exercise these rights by contacting us at [Your Business Email].

 

 

7. Changes to This Policy

 

We may update this policy from time to time. We will notify you of significant changes by posting an updated policy on our website with a new “effective date.”